Returns & Exchanges Policy

At HomePlus Furniture, we want you to love your new home setup; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all furniture remains in its original packaging and unassembled condition to qualify for a return.

1

Initiate Your Request

Log into your account or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare the Item

Carefully disassemble the furniture and pack it back into its original boxes with all hardware and assembly instructions included.

3

Schedule a Pickup

For large furniture items, our logistics team will contact you to coordinate a convenient time for a professional carrier to collect the return.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing